Commercial Operation Specialist

Key Responsibilities:

• Consistently compile and send regular sales reports, as well as cash flow and collection reports, to ensure complete visibility for management.
• Prepare and manage actual vs. budget sales reports. Proactively follow up to acquire quarterly budgets and track updated performance against actual figures.
• Utilize the ERP system daily to ensure all sales, financial, and operational data remain fully accurate and up to date.
• Collect, organize, and maintain detailed data logs for existing clients and potential leads to support pipeline tracking.
• Track sales targets and performance against plan, following up regularly with the sales team to ensure alignment
• Liaise with the Finance department on payment plans, installments, and outstanding balances.
• Coordinate with the Legal team regarding contract preparation, review, and transaction documentaion

Required Qualifications:

•     Bachelor's degree in Business Administration, Commerce, or a related field.

•     Minimum of 2-3 years of experience in commercial operations, sales support, or client relations.

•     Experience gained in a shop/retail operations environment is a plus.

•     Solid understanding of sales documentation, contracts, and client onboarding processes.

•     Prior exposure to coordinating with Finance, Legal, or Government Relations functions is an advantage.

•     Proficiency in MS Office, particularly Excel; experience with CRM or sales tracking systems is a plus.

Skills & Competencies

• Strong follow-up skills and attention to detail, particularly with documentation and deadlines.
• Excellent communication skills in Arabic and English.
• Strong organizational and multitasking skills; able to coordinate across multiple departments simultaneously.
• Customer-centric mindset with a professional, service-oriented approach to client follow-up.
• Ability to work collaboratively with Sales, Finance, Legal, and Government Relations teams.
• Self-motivated, proactive, and able to work with minimal supervision under deadline pressure.